Privacy Policy

Last updated: Nov 2025

At The Home Project Companion, we are committed to protecting your privacy and treating your personal information with care and respect. This policy explains what information we collect, why we collect it, how we use it, and the rights you have regarding your data.

1. Who We Are

The Home Project Companion provides home-based project support and consultation services.
If you have any questions about this policy, you can contact us at:
Email: hello@thehomeprojectcompanion.com
Phone: 07729 464 461

2. What Information We Collect

We only collect information needed to provide our services, including:

Information you provide directly

• Your name
   
• Contact details (phone number, email address, address if needed for a visit)
   
• Details about your project or consultation request
   

Information collected automatically (if using a website)

• Basic analytics data such as pages visited or device type
   
• Cookies only if you consent to them
   

We do not collect sensitive personal data unless you voluntarily provide it and it is necessary for delivering a service.

3. How We Use Your Information

We use your information to:

• Arrange consultations and deliver our services
   
• Contact you about bookings, updates or changes
   
• Respond to enquiries
   
• Manage payments and administration
   
• Improve our services
   

We will only use your information when we have a lawful reason to do so, such as fulfilling a service you requested or with your explicit consent.

4. Sharing Your Information

We do not sell or share your personal information with third parties for marketing.

We may share limited data only when necessary to:

• Process payments (e.g., with a secure payment provider)
   
• Comply with legal requirements
   

Any partners we use must meet strong data protection standards.

5. How We Store and Protect Your Data

We store your data securely and take reasonable steps to prevent unauthorised access, loss, or misuse.
We keep your information only for as long as necessary to deliver our services or meet legal requirements.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
   
• Correct inaccurate information
   
• Request deletion of your data
   
• Object to certain types of processing
   
• Withdraw consent at any time
   

To exercise these rights, contact us using the details above.

7. Cookies 

We use cookies only to improve your experience, such as remembering preferences or analysing website use.
You can adjust your cookie settings in your browser at any time.

8. Changes to This Policy

We may update this policy occasionally. The latest version will always be available on our website or on request.